Shipping Policy

All of our products are shipped to you with a secure, tracked shipping method. We offer free shipping on all orders to the United States, United Kingdom, Australia, Canada, New Zealand and several countries in Europe. 

Order cancellations or adjustments are not possible after the order is placed. Please allow 1-3 business days for your order to be processed. Once the order is dispatched, you will receive your tracking link via email and you can expect to receive your order based on the estimated timeframes below. Please note that the delivery times are estimated. 

 

Estimated Shipping Times:

Country / Region  Delivery Time 
United Kingdom, Australia, New Zealand 5-10 business days
United States, Canada 5-10 business days
Europe  5-10 business days

 

Please note that during promotional periods, order processing and shipping times may increase due to the high volume of orders. 

Inner Essence only ships on business days (Monday to Friday, excluding bank holidays). 

In case your package arrives damaged as a result of shipment, please email support@inneressenceco.com within 5 business days and include photos of the damage so we can help you out further.